IMPRINT
Gululu Shop
PO Box
37287 Wehretal
Germany
Email: samuelsinghsy@gmail.com
Managing Director: Samuel Singh
Register entries:
District Court of Eschwege-Witzenhausen
VAT identification number:
DE 10 880 0032 8
EU Commission platform for online dispute resolution: https://ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Privacy Policy
In our privacy policy, we inform our customers and visitors to our website about the collection and processing of personal data by us. Personal data is all data that can be related to an identified or identifiable natural person, such as names, addresses, email addresses, and user behavior.
The person responsible for data processing is:
gululufamily.de is operated by:
Gululu Family Shop
Email: info@gululufamily.de
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.
This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offering. Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in the correct presentation of our offering, which prevail within the context of a balancing of interests. All access data will be deleted no later than seven days after your visit to the site.
Hosting services provided by a third party
As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. All data collected as part of the use of this website or in forms provided for this purpose in the online shop, as described below, is processed on its servers. Processing on other servers only takes place within the framework explained here.
This service provider is located within a country of the European Union or the European Economic Area.
2. Data collection and use for contract processing, contact and when opening a customer account
We collect personal data when you voluntarily provide it to us as part of your order or when you contact us (e.g., via contact form or email). Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract or your contact, and without it you cannot send the order or contact. The data collected is evident from the respective input forms. We use the data you provide in accordance with Art. 6 (1) (b) GDPR to process the contract and process your inquiries.
If you have given your consent in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account.
After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the expiration of the retention periods required by tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this statement. You can delete your customer account at any time and can do so either by sending a message to the contact option described below or via a dedicated function in your customer account.
3. Data transfer
In order to fulfil the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
4. Use of data for payment processing
Identity and credit check when selecting Klarna payment services
If you choose Klarna's payment services, we ask for your consent in accordance with Art. 6 (1) (a) GDPR to transmit the data necessary for processing the payment and for identity and credit checks to Klarna. In Germany, the credit agencies listed in Klarna's privacy policy may be used for identity and credit checks.
Klarna uses the information received on the statistical probability of a payment default to make a balanced decision on the establishment, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the contact details below. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of your personal data at any time by contacting Klarna.
5. Cookies
In order to make visiting our website attractive and enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 (1) (f) GDPR, which override our legitimate interests in a balancing of interests. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can find out how long they are stored for in the overview in the cookie settings of your web browser. You can set your browser so that you are informed when cookies are set and decide individually whether to accept them or to exclude cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these settings for each browser at the following links:
Safari ™
Chrome ™
Firefox ™
Opera ™
If you do not accept cookies, the functionality of our website may be limited.
6. Social Media
The purpose and scope of data collection and the further processing and use of the data by the providers on their websites as well as a contact option and your related rights and setting options for protecting your privacy can be found in the privacy policy of the providers:
Our online presence on YouTube, Instagram
Our presence on social networks and platforms serves to improve and actively communicate with our customers and prospects. We provide information about our products and current special offers there.
When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called user profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used on your device for this purpose. Visitor behavior and users' interests are stored in these cookies. According to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests, which predominate in a balancing of interests, in an optimized presentation of our offering and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (approval) to data processing, e.g. using a checkbox, the legal basis for data processing is Art. 6 (1) (a) GDPR.
To the extent that the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This decision is based on the EU-US Privacy Shield. A current certificate for the respective company can be viewed here .
For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your related rights and settings options for protecting your privacy, in particular the opt-out option, please refer to the providers' privacy policies linked below. If you still need assistance in this regard, please contact us.
Opt-out option:
7. Contact options and your rights
As a data subject, you have the following rights:
* in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
* in accordance with Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
* in accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is necessary * to exercise your right to freedom of expression and information;
* to fulfill a legal obligation;
* for reasons of public interest or
* is necessary for the establishment, exercise or defense of legal claims;
* in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data if * you dispute the accuracy of the data;
* the processing is unlawful but you oppose its erasure;
* we no longer need the data, but you need it to assert, exercise or defend legal claims or
* You have objected to the processing pursuant to Art. 21 GDPR;
* in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
* Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work, or at our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.
Right of objection
If we process personal data as described above to protect our legitimate interests, which override ours in the context of a balancing of interests, you can object to this processing with future effect. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.
After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.
Terms and Conditions
1. Scope
The following terms and conditions apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor independent professional. An entrepreneur is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. Contracting parties, conclusion of contract, correction options
The purchase contract is concluded with Gululu Family Shop
By placing the products in our online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive a confirmation email.
3. Contract language, contract text storage
The language available for concluding the contract is German.
We save the contract text and send you the order details and our General Terms and Conditions in text form. For security reasons, the contract text is no longer accessible online.
4. Delivery conditions
Shipping costs may apply in addition to the stated product prices. Further details regarding applicable shipping costs can be found in the respective offers.
We only ship by mail. Unfortunately, pickup is not possible.
5. Payment
In our shop you can generally use the following payment methods:
credit card
When you place your order, you provide your credit card details. Once you have verified yourself as the legitimate cardholder, the payment transaction will be processed automatically, and your card will be charged.
PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, authenticate yourself with your login details, and confirm the payment instruction to us. After placing your order in the shop, we will request PayPal to initiate the payment transaction. The payment transaction is processed automatically by PayPal immediately thereafter. You will receive further instructions during the ordering process.
Apple Pay:
To pay the invoice amount via Apple Pay, you must use the Safari browser, be registered with Apple, have activated Apple Pay, authenticate yourself with your login credentials, and confirm the payment order. The payment transaction will be processed immediately after you place your order. Further instructions will be provided during the ordering process.
Google Pay:
To pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay feature, authenticate yourself with your login details, and confirm the payment order. The payment transaction will be processed immediately after you place your order. Further information will be provided during the ordering process.
6. Transport damage
If goods are delivered with obvious transport damage, please report such defects to the delivery person as soon as possible and contact us immediately. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the carrier or transport insurance.
7. Warranty and guarantees
Unless expressly agreed otherwise below, the statutory liability for defects shall apply.
For used goods, the following applies: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year from delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
The above limitations and shortening of time limits do not apply to claims based on damages caused by us, our legal representatives or vicarious agents
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in case of injury to life, body or health
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in the event of intentional or grossly negligent breach of duty and fraudulent intent
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in the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)
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within the framework of a guarantee promise, as agreed or
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insofar as the scope of application of the Product Liability Act is open.
Information on any additional warranties that may apply and their exact terms and conditions can be found with the product and on special information pages in the online shop.
8. Liability
We are always liable without limitation for claims based on damages caused by us, our legal representatives or vicarious agents
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in case of injury to life, body or health
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in the event of intentional or grossly negligent breach of duty
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in the case of guarantee promises, if agreed, or
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insofar as the scope of application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the damage foreseeable at the time the contract was concluded and which must typically be expected to occur.
Otherwise, claims for damages are excluded.
9. Dispute resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here . We are willing to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.